Witaj Stephen,Witaj Abhinav,Przepra

Witaj Stephen,
Witaj Abhinav,

Przepraszam że pisze do was obu ale chce coś zrobić żeby uporządkować sytuację iCRco w Europie. Tak jak wam obu obiecałem we Wiedniu.
Obecnie nikt z nas w iCRco nie wie dokładnie gdzie w Europie i jakie urządzenie się znajduje. Nikt nie wie kto je zainstalował i od jakiego dystrybutora zostało kupione.

Obecnie firma z Firma z Niemiec może sprzedawać w Irlandii, a Firma z Irlandii w Portugalii (to są teoretyczne przykłady).
My nie wiemy kto odpowiada za service i gwarancję i kto ma płacić za Support.
W każdym Manual wydrukowane są Warunki Gwarancji iCRco ale żaden Dystrybutor ich nie czyta – ja czytałem i przetłumaczyłem na język Polski 5 lat temu.

Co moim zdaniem powinno być zrobione:

1. Zgodnie z tym co pisze w Warunkach Gwarancji iCRco – dystrybucja i instalacja urządzeń tylko przez autoryzowanych Dystrybutorów

2. Sprzedaż urządzeń przez Dystrybutora tylko w kraju gdzie jest autoryzowany


3. Każda instalacja urządzenia iCRco musi mieć Protokół Instalacji, który dystrybutor wysyła skan do iCRco (od tego momentu wiem gdzie jest system i od kiedy)
a. Ja przygotuję taki dokument – podobnie robi Konica Minolta i FUJI

4. Wyślemy do wszystkich dystrybutorów w Europie ankietę gdzie muszą wpisać jakie urządzenia zainstalowali, kiedy i gdzie, od kogo kupili.
a. Ja przygotuję taki dokument

To wszystko uzasadnimy aktualizacją danych gwarancyjnych i pogwarancyjnych.
To wszystko nic nas nie kosztuje i ułatwi nam życie.

Co wy o tym sądzicie?

Wyniki (angielski) 1:

Hello Stephen,Welcome To Abhinav,Sorry that I wrote to you both but wants to do something to sort out the situation iCRco in Europe. As you both promised in Vienna.Now none of us in iCRco knows exactly where in Europe and what the device is. No one knows who has installed and from which distributor you purchased.Today, the company with the company from Germany can sell in Ireland, and the company from Ireland in Portugal (these are theoretical examples).We do not know who is responsible for service and warranty and who should pay for Support.Each Manual printed Warranty iCRco but no Distributor does not read them-I read and I have translated into Polish 5 years ago. Which I think should be done: 1. In accordance with what he writes under Warranty iCRco-distribution and installation of the equipment only by authorized Distributors2. Equipment sales by the distributor only in the country where it is authorized3. Each device installation iCRco must have the installation Protocol, which the Distributor sends the scan to iCRco (since I know where is the system and when)a. I will prepare this document, just doing the Konica Minolta and FUJI 4. We will send to all distributors in Europe survey where they must enter the devices installed, when and where, from whom they bought.and I will prepare a documentAll uzasadnimy data update warranty and after-warranty service. It's all nothing free and will help us to life.What do you think?

Wyniki (angielski) 2:

Stephen Welcome,
Welcome Abhinav,

sorry I wrote to both of you but wants to do something to sort out the situation iCRco in Europe. As you both promised in Vienna.
Today, none of us in iCRco not know exactly where in Europe and which device is located. No one knows who installed them, and from which the distributor was purchased.

Currently the company with a company in Germany can sell in Ireland, a company from Ireland to Portugal (these are theoretical examples).
We do not know who is responsible for service and warranty, and who should pay Support for.
In each Manual are printed Warranty iCRco but none Distributor them do not read - I read and translated into Polish 5 years ago.

What I think should be taken:

1. According to what is written in the Terms of Guarantee iCRco - distribution and installation only by authorized Distributors

2. Sale of the Distributor only in the country where it is authorized


3. Each installation must have a device iCRco Protocol Installation, which the distributor sends the scan to iCRco (from this moment I know where the system and when)
a. I prepare such a document - just does Konica Minolta and Fuji

4. We will send all distributors in Europe, where the survey must enter which devices installed, when and where, from whom purchased.
A. I prepare such a document

is all uzasadnimy updating of warranty and post-warranty.
That's all do not cost us and facilitate our lives.

What do you think about this?

Wyniki (angielski) 3:

hello, stephen.hello abhinav,i"m sorry that writes to you both, but wants to do something to sort out this situation icrco in europe. like you both promised in vienna.currently, none of us in icrco doesn"t know exactly where in europe and which device is located. no one knows who installed and from which the distributor is bought.today, the company of company of germany may sell in ireland, and the company of ireland in portugal (these are theoretical examples).we don"t know who is responsible for the service and guarantee, and who should pay for support.each manual is printed conditions guarantee icrco but no distributor not reading, i read and i translated in english 5 years ago.in my opinion, should be done:1. in accordance with what write in terms icrco guarantee, distribution and installation of equipment only by authorised distributors2. the sale of equipment by the distributor only in the country where is authorized3. each installation device icrco must have protocol installation, which the distributor sends scan to icrco (since i know where is the system and since)and i prepare such a document., as does konica minolta and fuji4. send it to all distributors in europe, a survey where must enter what equipment installed, when and where, from whom they bought.and i prepare such a document.we will argue that all update data and pogwarancyjnych guarantee.it don"t cost and facilitate our lives.what do you feel about it?